If your organization uses an RFP process to select vendors, you already know the challenge with creative services: vague requirements produce vague proposals, and you end up comparing quotes that aren't measuring the same thing. This checklist ensures every animation vendor responds to the same criteria — so your evaluation is apples-to-apples and the winning vendor can actually deliver.
Scope and deliverables
Specify these in the RFP so vendors price the same work:
- Number of videos and estimated runtime — e.g., "6 videos, 60–90 seconds each, over 12 months"
- Animation style — 2D motion graphics, character animation, 3D, or "recommend based on use case." If you're unsure, our 2D vs. 3D comparison can help frame the requirement.
- What's included per video — require vendors to confirm whether script, storyboard, voiceover, music, sound design, and final delivery are in the quoted price or billed separately
- Cut-downs and versions — 15-second and 30-second ad edits, vertical crops for social, captioned versions, multi-language versions. State your needs upfront so pricing is comparable.
- File formats and delivery — MP4, MOV, ProRes, source files (After Effects, Illustrator). Specify what you expect at handoff.
Production process and timeline
- Stage-by-stage workflow. Require the vendor to describe their production stages (discovery, script, storyboard, voiceover, animation, delivery) and estimated duration for each. A vendor who can't articulate their process doesn't have one. For benchmarks, see typical production timelines.
- Approval gates. Ask where your team reviews and approves. You should see and approve the script, storyboard/style frames, voiceover, and animation draft before the vendor moves to the next stage.
- Revision policy. This is the single most important clause for cost predictability. Ask: how many revision rounds are included? What is the hourly rate for additional revisions? Is there a cap? Vendors with unlimited revisions per stage eliminate this variable entirely.
- Rush capability. If any videos may require accelerated delivery, ask for rush pricing and minimum lead times.
- SLAs. For ongoing programs, require response-time commitments: e.g., feedback acknowledged within one business day, first draft of script within X days of kickoff.
Quality and creative
- Portfolio samples. Require 3–5 samples in the proposed style, ideally for businesses of comparable complexity. Two videos in different styles demonstrates range; identical-looking videos suggest template work.
- Custom vs. template. Ask directly: "Is animation created from scratch for each client, or assembled from pre-made assets?" This question alone eliminates a category of vendors.
- Brand system capability. For multi-video programs, ask whether the vendor will develop and maintain a brand animation system (characters, palettes, scene templates) that ensures visual consistency across videos and over time.
- Creative lead and team. Ask who will be the day-to-day point of contact, and whether the same team produces the work or whether it's subcontracted. Accountability matters — see our 12 questions to ask before hiring a studio.
Intellectual property and licensing
- Ownership of final videos. Require full, perpetual, worldwide commercial rights to all deliverables. No usage restrictions by channel (web, broadcast, paid media).
- Ownership of source files. Specify whether you receive editable project files (After Effects, Illustrator, 3D scene files) at delivery. If not, future edits are locked to the original vendor.
- Voiceover and music licensing. Require confirmation that all voiceover and music is licensed for your intended use — including paid advertising and broadcast, not just web. Re-licensing after delivery is expensive.
- Third-party IP. Confirm that no stock assets, fonts, or code included in the deliverables carry licenses that restrict your use or require attribution.
Security and compliance
- Data handling. If videos involve confidential product information, pre-launch materials, or proprietary processes, require an NDA and ask about the vendor's data security practices — file storage, access controls, employee screening.
- Regulatory compliance. For healthcare, financial services, or other regulated industries, ask whether the vendor has experience with MLR review, fair-balance requirements, or similar compliance workflows.
- Accessibility. If your organization requires Section 508 or WCAG compliance, specify captioning, audio description, and transcript requirements in the RFP.
Pricing and commercial terms
- Pricing model. Ask vendors to quote both per-project and retainer/subscription models so you can compare. For volume programs, a subscription model often delivers lower per-video cost. For context on fair market pricing, see the explainer video pricing guide.
- Payment terms. Common structures: 50% at kickoff / 50% at delivery, or milestone-based (e.g., 30% kickoff, 30% at storyboard approval, 40% at final delivery). Avoid 100% upfront.
- Change order process. If scope changes mid-project (new video added, runtime extended), how are additional costs estimated and approved?
- Termination clause. For retainer/subscription arrangements, what are the notice period and exit terms? What deliverables do you receive for work completed to date?
Evaluation criteria
Weight your scoring to reflect what actually determines project success:
| Criterion | Suggested weight | Why |
|---|---|---|
| Portfolio quality and relevance | 25% | Predicts output quality better than anything else |
| Production process and revision policy | 25% | Determines whether the project runs smoothly or painfully |
| Pricing and value | 20% | Important, but lowest price ≠ lowest total cost |
| IP, licensing, and security | 15% | Non-negotiable, but usually pass/fail |
| Team and communication | 15% | Responsive, accountable, and easy to work with |
Send us your RFP
We respond to RFPs with the same transparency this checklist demands: itemized pricing, unlimited revisions at every stage, full IP ownership, and portfolio samples in your style. Four MarCom Awards, Fortune 500 client experience, and plain-English answers to every question on this list.
